Customer Service2019-02-08T12:49:08+00:00

Customer Service

Preferred Home Technologies is pleased to provide you with comprehensive online service options. You’ll receive the highest levels of service and support available. Our reputation for total customer satisfaction is outstanding. PHT is the security company you can count on. 

Starting Out with PHT:

Has PHT installed monitored security system in your home or business? Then we welcome you to the our family. Your emergency response information has been provided to the Central Monitoring Station, and we are ready to respond to signals from your security system.

Very shortly, you will receive a notice in the mail that PHT has assigned the ongoing monitoring alarm agreement. This means that Five Diamond Monitoring Center will assume all monitoring, billing, and service responsibilities for your security system per the terms of the alarm monitoring agreement. Our highly trained Monitoring Center staff is dedicated to providing you with the most responsive and reliable monitoring service available.

We at PHT would like to express our appreciation to you as a valued customer. Our highly trained staff, listed alarm monitoring station is dedicated to providing you with the most responsive and reliable monitoring service.

Invoices for monitoring service will be issued monthly and payments should be made directly to Five Diamonds Monitoring Center. You can make convenient payments online, or call 800.447.9239 and follow the prompts. 

Request a Quote